All orders are shipped from Hamburg, Germany.
Orders received before 2pm, Mon to Fri will be dispatched the same day.
Orders placed on public holidays, weekends and after 2pm on Fridays will be dispatched on the following working day.
All orders over €120 will receive FREE standard delivery.
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colours and/or sizes.
We may be able to cancel your order prior to dispatch, but we cannot guarantee this. Most orders are dispatched within 1 - 2 hours of receipt and we cannot cancel your order or make changes to your address after this time.
To enquire about changes or cancellations, please email our Customer Service team at firstname.lastname@example.org.
If you have not received your delivery within the specified time frame, please contact our customer service team at email@example.com.
Find below a list of countries we ship to and can be selected during the checkout process
Belgium, Croatia, Czechia, Denmark, France, Germany, Luxembourg and Netherlands
If your country is not included in the list, please email our Customer Service team at firstname.lastname@example.org with your full order details and complete delivery address so we can provide a shipping quote.